ORDERS UNDER £30
Royal Mail Tracked 48: £2.95
Delivery Time: 2 – 3 Days
ORDERS OVER £30
Royal Mail Tracked 48: FREE
Delivery Time: 2 – 3 Days
DELIVERY INFORMATION
UK DELIVERY
We dispatch orders 7 days a week, excluding bank holidays, using Royal Mail and DPD for fast, tracked delivery!
Delivery Options
ORDERS OVER £30
Free Standard Tracked Delivery
Free Royal Mail Next Day Delivery
ORDERS OVER £40
Free DPD & Royal Mail Next Day Delivery
Free DPD Pick Up Collection
SPECIAL DELIVERY
Before 1pm – £7.99 (Royal Mail)
Guaranteed Weekend Delivery DPD – from £4.99
DPD PICKUP
Collect order next day from a designated pick-up location for £3.95
Your order will always be shipped discreetly and securely. We’re committed to fast, dependable service every day of the week!
STANDARD DELIVERY
NEXT DAY DELIVERY
ORDERS UNDER £30
Royal Mail Tracked 24: £3.95
Delivery Time: 1 – 2 Days
ORDERS OVER £30
Royal Mail Tracked 24: FREE
Delivery Time: 1 – 2 Days
SPECIAL DELIVERY (By 1pm)
Royal Mail Next Day: £7.95
Delivery Time: Next day before 1pm (Mon-Fri)*
- *Certain postcodes applicable.
- Fully tracked service
- Signature required upon delivery
- Aim to be delivered before 1pm next day.
ORDERS UNDER £40
DPD Next Working Day: £4.95
Delivery Time: 1 Working Day*
ORDERS OVER £40
DPD Next Working Day: FREE
Weekend Delivery option available for any order value
DPD Sat / Sun Delivery – Under £40: £6.99
DPD Sat / Sun Delivery – Over £40: £4.99
DPD Pickup STS
DPD Pickup : £3.95
Delivery Time: Next day delivery
- Select the DPD pickup location
- Up to 7 days to collect
- Secure delivery
- Next day delivery
- Free on orders over £40
International Delivery
We offer tracked international shipping via Royal Mail International. Delivery times vary by country, but you can expect most orders to arrive within 7–10 working days.
Delays at customs may occur, and we kindly ask that you allow up to 40 working days for delivery before contacting us for a resolution.
Delivery Options
- FREE International Shipping on orders over £100
- Tracked delivery from dispatch to your door
- Orders are securely and discreetly packaged with plain, protective materials
- Most orders are processed and shipped within 24 hours
- Please check your local regulations before ordering, as we cannot be held responsible for customs delays, charges, or seizures.
We currently do not ship to the USA, India, Turkey, Belgium, China, Israel, Norway, Russia, The Czech Republic, or Denmark.
Please check your local import regulations for vape products before ordering, as we cannot take responsibility for items seized or destroyed by customs or any customs charges. Further, occasionally your items might incur further delays at customs whilst they complete their checks. In these instances, we cannot fast-track the process, nor can we send a replacement or issue a refund.
When to Contact Us
If your parcel hasn’t arrived within 10 UK working days (domestic) or 40 working days (international), we’ll investigate with our delivery partners and arrange a refund or replacement, depending on the situation.
Please contact us, and we will raise an enquiry with our courier service.
You will be required to submit a missing parcel declaration, which will be submitted to the courier service for fraud prevention measures. You’ll receive regular tracking updates, so you can follow your order every step of the way.